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Mobile phone insurance
If you're out with your new phone and you hear a loud "Crash!", now it's an old phone.
imagin mobile
insurance coverage
Screen breakage
Liquid damage
Robbery
Why you need our mobile insurance
Dropped your phone? If the screen breaks and your phone stops working, we'll repair or replace it
Phone taken a dip? We'll try to bring it back to life, but if we can't, we'll give you another one.
If your phone's stolen using force or violence, we'll give you another one
Up to 3 years of coverage.
Choose between
two plans
| Basic coverage |
Expanded coverage |
|
|---|---|---|
| Repair of the phone due to total or partial breakage preventing the phone from working correctly. |  |
|
| If the phone cannot be fixed or the cost is higher than what the mobile phone is worth, you'll be given one with the same features. | |
|
| If stolen by force or using violence, replacement with a mobile phone with the same features. |  |
|
Take out the policy in just 3 steps
Open an account, or if you're already a customer, go to the "Protect what matters most" section of our app and select Mobile Insurance.
Choose the coverage you need: basic or expanded.
Read the documents, sign them, and take out the insurance, 100 % online.
FAQs
Download the imagin app, log into your account, then go to: Products > Insurance and buy it 100% digitally.
Yes, it covers repairs or replacement due to accidental damage, such as a broken screen. You should, however, take into account that both modalities have 10% excess.
The contract is annual, but you can extend it up to 3 years.
This insurance covers phones that are new or less than a year old.
Both coverage options (basic and extended) have a 15-day waiting period.
You can cancel an insurance policy you have taken out with imagin in one of two ways:
- All policies have a withdrawal period from the time you purchase them (this period depends on the product). You can withdraw from the App > My profile > Settings > Withdrawal and cancellation of the Service > Select product > Choose the policy in question.
- If this period has elapsed, you can find the number to call to cancel your insurance from the App > Contract > Insurance > Select your policy > Manage it conveniently.
- ABreakdowns, faults or defects related to internal causes, covered by the manufacturer's or distributor's warranty.
- Any normal wear and tear.
- Damage caused to external parts of the insured terminal that does not prevent its proper operation (scratches and any other purely external or cosmetic damage.)
- Costs of accessories or any consumables related to the operation of the insured terminal (batteries, chargers, hands-free system, supplementary cards, goggles and any secondary accessory in general).
- Damage caused by a latent defect in both the material and the manufacture.
- Theft.
- Any malfunction in an electrical, electronic or mechanical component (unless the fault is due to accidental external damage to the insured terminal)
- Software, applications, content on the insured terminal that is not the operating system and the original software package (including personal data, photos, videos, confidential information or information of value to the insured party).
We are what we do
We have been a Certified B Corporation™ since 2020. Discover more here.
