DANA 2024 EMERGENCY

To serve those towns in which CaixaBank branches are affected.

We provide a line of financing so that families, self-employed workers and businesses can advance the collection of their insurance indemnities.

CaixaBank makes available to those affected by DANA in the Valencian Community, Castilla-La Mancha and Andalusia a 0% financing line as an advance payment of aid for their immediate needs up to €6,000.

The request for a moratorium is enabled for the suspension of payment obligations on mortgage and personal loans for a period of up to twelve months.

1. Download the document by clicking here.
2. Fill in all the requested fields and sign the document.
3. Send it to the moratoria.dana.2024@caixabank.com email box to complete the processing process.

CaixaBank will not apply debit cash withdrawal fees to customers of other banks who use its ATMs in the province of Valencia.

We support the donation campaigns of the Spanish Red Cross and Diocesan Caritas of Valencia to benefit the people impacted.

CaixaBank volunteers are collaborating in the municipalities affected by the storm.

For some procedures you may need a certificate of ownership of your account. Access the app to obtain this document.